Planned maintenance - Cloud RADIUS & NetAuth - 9th Feb 2025

Sunday, 9 February 4 hours and 30 minutes
Complete
Complete

The maintenance is now complete. We appreciate your understanding and patience during our scheduled maintenance.

All services are now available, and we are confident that the updates will improve your experience. Thank you.

Underway

The scheduled maintenance is almost done. Thanks for your patience. We will update once it is complete.

Underway

We're still working on the scheduled maintenance. Please stay tuned for further
updates on our progress.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Scheduled windows details:

Please be advised that a planned maintenance window is scheduled for the
following Services:

Cloud RADIUS NetAuth

Maintenance Window Details: 01:00 AM to 05:30 AM CST (UTC-6)

Affected Components: CloudRADIUS Time: 01:00 AM CST (UTC-6)

CloudRADIUS While we are updating the 'CloudRADIUS' services. End users may experience intermittent issues when connecting to their WiFi or VPN network, but the device will automatically retry and eventually connect to the WiFi.

Affected Components: NetAuth

Time: 01:00 AM CST (UTC-6)

NetAuth While we are updating the NeuAuth services. Users may not be able to access the Admin, sponsor and guest portal till the maintenance is over.

We appreciate your understanding and cooperation as we work to improve our
services. We will keep you informed of our progress via this status page.

Thank you for your understanding and co-operation.

Began at:

Affected components
  • NetAuth
    • Admin Portal
    • Sponsor Portal
    • Guest Portal
  • Cloud RADIUS
    • Global-1
    • Europe
    • Asia Pacific
    • South America
    • Oceania