The planned maintenance is now complete, and all systems are fully operational. We sincerely thank you for your patience and continued support.
We’re happy to share that the planned maintenance is almost complete. To ensure everything is running smoothly and meets our quality standards, we may need an additional 45 minutes to finish final checks.
Thank you for your continued support.
We are still working on the scheduled maintenance. We are now conducting final testing to ensure all services are functioning properly. Thank you for your patience.
Our team is actively continuing the scheduled maintenance. we're making steady progress. We'll provide another update shortly. Thank you for your continued patience.
We're continuing to work on the scheduled maintenance. Please stay tuned for further updates on our progress
The scheduled maintenance is now underway. We'll keep you updated on our progress.
Please be advised that a planned maintenance window is scheduled for the following Services:
MultiOS, Cloud Connector, Cloud RADIUS, API Gateway, RadSec
Maintenance Window Time: 00:30 AM to 06:30 AM CDT (UTC -5)
MultiOS
During the 'MultiOS' update, You might notice a minimal degradation in MultiOS as Portal, public pages, device reporting and Publisher will be unavailable for 15 minutes between 00:30 AM and 04:30 AM CDT (UTC -5).
Cloud Connector & API Gateway
During the 'Cloud Connector' & 'API Gateway' services update. You might notice a minimal degradation in their services for 10 minutes between 00:30 AM and 03:30 AM CDT (UTC -5).
Cloud RADIUS
During 'Cloud Radius' service update. End users may experience intermittent issues for 5 minutes between 00:30 AM and 04:30 AM CDT (UTC -5). During this period, devices attempting to connect to Wi-Fi or VPN networks may encounter brief disruptions; however, they will automatically retry and connect.
RadSec
During the 'RadSec' services update. End users may experience intermittent issues for 10 mins between 00:30 AM and 04:30 AM CDT (UTC -5). During this period, devices attempting to connect to Wi-Fi or VPN networks may encounter brief disruptions; however, they will automatically retry and connect.
Thank you for your cooperation. SecureW2 Team.
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