Planned Maintenance - 8.6.0 GA1, 19th September 2026

Saturday, 19 September — 6 hours
Complete
Complete

The planned maintenance was completed a few minutes earlier than scheduled, and all systems are now fully operational.

We sincerely thank you for your patience, understanding, and continued support.

Updated

Our team is actively continuing the scheduled maintenance. We're making steady progress. We'll provide another update shortly. Thank you for your continued patience.

Updated

Our scheduled maintenance is progressing as planned. We expect to complete the maintenance within the estimated timeframe. Thank you for your patience and understanding

Updated

We're continuing to work on the scheduled maintenance. Please stay tuned for further updates on our progress.

Underway

Maintenance is now underway. We will provide regular updates on our progress throughout the process.

Scheduled

Please be advised that a planned maintenance window is scheduled for the following Services:

MultiOS, Cloud Connector, API Gateway, Cloud RADIUS, RadSec

Maintenance Window Time: 00:30 AM to 06:30 AM CDT (UTC -5)

MultiOS

During the 'MultiOS' update, you might notice a minimal degradation in MultiOS as Portal, public pages, device reporting and Publisher will be unavailable for 15 minutes between 00:30 AM and 04:30 AM CDT (UTC -5).

Cloud Connector & API Gateway

During the 'Cloud Connector' services update. You might notice a minimal degradation in Cloud Connector services for 10 minutes between 00:30 AM and 03:30 AM CDT (UTC -5).

Cloud RADIUS

During the 'Cloud RADIUS' services update. End users may experience intermittent issues for 5 mins between 00:30 AM and 04:30 AM CDT (UTC -5), when connecting to their Wi-Fi or VPN network, but the device will automatically retry and eventually connect to the Wi-Fi.

RadSec 

During the 'RadSec' services update. End users may experience intermittent issues for 10 mins between 00:30 AM and 03:30 AM CDT (UTC -5), when connecting to their Wi-Fi or VPN network, but the device will automatically retry and eventually connect to the Wi-Fi.     

Thank you for your cooperation. SecureW2 Team.

Affected components
  • MultiOS
    • Mgmt Portal
    • Public Pages
    • Services
  • Cloud Connector
    • Authentication Portal
    • PKI Services
    • CRL Service
  • Cloud RADIUS
    • Global-1
    • Europe
    • Asia Pacific
    • South America
    • Oceania
  • API Gateway
  • RadSec