The scheduled maintenance is now underway. We'll keep you updated on our progress.
Please be advised that a planned maintenance window is scheduled for the following Services:
MultiOS, Cloud Connector, Cloud RADIUS, API Gateway, RadSec
Maintenance Window Time: 01:00 AM to 06:00 AM CDT (UTC -5)
MultiOS
During the 'MultiOS' update, You might notice a minimal degradation in MultiOS as Portal, public pages, device reporting and Publisher will be unavailable for 15 minutes between 01:00 AM and 05:00 AM CDT (UTC -5).
Cloud Connector & API Gateway
During the 'Cloud Connector' & 'API Gateway' services update. You might notice a minimal degradation in their services for 10 minutes between 01:00 AM and 04:00 AM CDT (UTC -5).
Cloud RADIUS
During 'Cloud Radius' service update. End users may experience intermittent issues for 5 minutes between 01:00 AM and 05:00 AM CDT (UTC -5). During this period, devices attempting to connect to Wi-Fi or VPN networks may encounter brief disruptions; however, they will automatically retry and connect.
RadSec
During the 'RadSec' services update. End users may experience intermittent issues for 10 mins between 01:00 AM and 05:00 AM CDT (UTC -5). During this period, devices attempting to connect to Wi-Fi or VPN networks may encounter brief disruptions; however, they will automatically retry and connect.
Thank you for your cooperation. SecureW2 Team.
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