We are pleased to inform you that the planned maintenance has been successfully completed a few minutes ahead of schedule, and all systems are now fully operational. We sincerely appreciate your patience and cooperation during this time.
We're continuing to work on the scheduled maintenance. Please stay tuned for further updates on our progress.
The scheduled maintenance is now underway. We'll keep you updated on our progress.
Please be advised that a planned maintenance window has been scheduled for the following services:
MultiOS, Cloud Connector, NetAuth, API Gateway, RadSec
Maintenance Window Details: 00:30 AM to 04:30 AM CDT (UTC -5)
Affected Components: JoinNow MultiOS, Cloud Connector, Cloud Radius, API Gateway
MultiOS
During the 'MultiOS' update, You might notice a minimal degradation in MultiOS as Portal, public pages and Profile Publishes will be unavailable for 15 minutes between 00:30 AM and 04:30 AM CDT (UTC -5).
Cloud Connector & API Gateway
During the 'Cloud Connector' services update. You might notice a minimal degradation in Cloud Connector services for 10 minutes between 1:30 AM and 04:30 AM CDT (UTC -5).
Cloud Radius
During the 'Cloud Radius' services update. End users may experience intermittent connectivity issues between 00:30 AM and 04:30 AM CDT (UTC -5), when connecting to their WiFi or VPN network, but the device will automatically retry and eventually connect to the WiFi.
Thank you for your cooperation.
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