Planned Maintenance - 8.0.0 GA1 16th August 2025

We are pleased to inform you that the planned maintenance has been successfully completed a few minutes ahead of schedule, and all systems are now fully operational. We sincerely appreciate your patience and cooperation during this time.

We are still working on the scheduled maintenance. Further updates on our progress will be provided shortly. Thank you for your continued patience.

We're continuing to work on the scheduled maintenance. Please stay tuned for further updates on our progress.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Please be advised that a planned maintenance window has been scheduled for the following services:

MultiOS, Cloud Connector, API Gateway, Cloud Radius

Maintenance Window Details: 00:30 AM to 06:30 AM CDT (UTC -5)

Affected Components:  JoinNow MultiOS, Cloud Connector, Cloud Radius, API Gateway

MultiOS

During the 'MultiOS' update, You might notice a minimal degradation in MultiOS as Portal, public pages and Profile Publishes will be unavailable for 15 minutes between 00:30 AM and 04:30 AM CDT (UTC -5).

Cloud Connector & API Gateway

During the 'Cloud Connector' services update. You might notice a minimal degradation in Cloud Connector services for 10 minutes  between 1:30 AM and 4:30 AM CDT (UTC -5).

Cloud Radius

During the 'Cloud Radius' services update. End users may experience intermittent connectivity issues between 00:30 AM and 06:30 AM CDT (UTC -5), when connecting to their WiFi or VPN network, but the device will automatically retry and eventually connect to the WiFi.

Thank you for your cooperation.