Planned Maintenance - 8.1.0 GA1 25th October 2025

Saturday, 25 October 7 hours
Complete
Complete

We're pleased to inform you that the planned maintenance is now complete and all systems are now fully operational. Thank you for your patience and continued support.

Updated

Our team is actively continuing the scheduled maintenance. we're making steady progress. We'll provide another update shortly. Thank you for your continued patience.

Updated

We're continuing to work on the scheduled maintenance. Please stay tuned for further updates on our progress.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Please be advised that a planned maintenance window is scheduled for the following Services: 

MultiOS, Cloud Connector, Cloud Radius, API Gateway, RadSec

Maintenance Window Time: 00:30 AM to 06:30 AM CDT (UTC -5)

MultiOS

During the 'MultiOS' update, You might notice a minimal degradation in MultiOS as portal, landing pages and profile publishes will be unavailable for 15 minutes between 00:30 AM and 04:30 AM CDT (UTC -5). 

Cloud Connector & API Gateway

During the 'Cloud Connector' & 'API Gateway' services update. You might notice a minimal degradation in their services for 10 minutes between 00:30 AM and 03:30 AM CDT (UTC -5). 

Cloud Radius

During 'Cloud Radius' service update. End users may experience intermittent issues for 5 minutes between 00:30 AM and 04:30 AM CDT (UTC -5). During this period, devices attempting to connect to Wi-Fi or VPN networks may encounter brief disruptions; however, they will automatically retry and connect.

RadSec

During the 'RadSec' services update. End users may experience intermittent issues for 10 mins between 00:30 AM and 04:30 AM CDT (UTC -5). During this period, devices attempting to connect to Wi-Fi or VPN networks may encounter brief disruptions; however, they will automatically retry and connect.

Thank you for your cooperation.

SecureW2 Team.

Began at:

Affected components
  • MultiOS
    • Mgmt Portal
    • Public Pages
    • Services
  • Cloud Connector
    • Authentication Portal
    • PKI Services
    • CRL Service
  • Cloud RADIUS
    • Global-1
    • Europe
    • Asia Pacific
    • South America
    • Oceania
  • API Gateway
  • RadSec